• Free shipping over $100
  • 12-month warranty
  • Pick up in Brisbane CBD
(07) 3211 9218
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Ground floor, 303 Adelaide Street, Brisbane City QLD 4000

(07) 3211 9218

Used and refurbished phones in BrisbaneYour next phone.12-month warranty.No dodgy parts.

Every phone is tested, graded and photographed exactly as it is.

Pick your next phone Sell or trade in yours

Pick up from Ground floor, 303 Adelaide Street, Brisbane CBD

Black November

Save up to $100 on your next phone

Taken off automatically at checkout. One offer per order. Ends 30 November.

  • Spend $499+

    $30 off

  • Spend $599+

    $40 off

  • Spend $899+

    $50 off

  • Spend $2,000+

    $100 off

iPhones in stock now

Real phone photos. What you see is what you get.

See all iPhones

What makes us the safe choice

  • 12-month warranty on every device

    Covers faults that are not caused by damage.

    Warranty policy

  • 18 days to change your mind

    A 5% restocking fee applies to change-of-mind returns.

    Return policy

  • Free tracked shipping over $100

    Standard delivery Australia-wide. Express is available at checkout.

    Shipping options

  • Same-day pickup in Brisbane CBD

    Collect once we tell you your order is ready.

    How pickup works

Samsung Galaxy

See all Samsung

Google Pixel

See all Pixel

Don’t take our word for it

Read what our customers say on Google and Trustpilot.

Figures checked 7 October 2026.

Sell or trade in

Got a phone sitting in a drawer?

Bring it into the shop or post it to us. We check it over and make you an offer.

Over $2.5 million paid out for trade-ins so far.

Get an offer

iPads

See all iPads

Come and see us

Order online and collect the same day, once we let you know it’s ready.

Ground floor, 303 Adelaide Street
Brisbane City QLD 4000

Mon to Fri
9am – 5pm
Saturday
Closed
Sunday
Closed
© OpenStreetMap

Questions people ask us

Ask us something else
Are phones sold on Trade.com.au unlocked?

Yes — all devices sold on Trade.com.au are network unlocked and system unlocked, meaning they’re ready to use with any carrier in Australia or overseas. Each phone is factory reset, data wiped, and professionally sanitised before shipping. Orders are typically dispatched same-day for fast delivery.

How do you source your devices?

All devices sold on Trade.com.au are sourced directly through customer trade-ins at our Brisbane CBD store and via mail-in submissions. Each device is carefully inspected, graded, and fully tested by our in-house technicians before being listed for sale.

What grading system do you use for devices?

We only sell fully functional devices. Our grading system (Brand New, A Grade, B Grade and C Grade) reflects the cosmetic condition of each device — not functionality. We do not sell faulty or untested phones.

Is there a physical store I can visit?

Yes! We operate from our Brisbane City store at Ground Floor, 303 Adelaide Street. We’ve proudly served the local community for almost 10 years.

How long does Click & Collect take?

Orders are dispatched from our secure off-site warehouse and typically arrive at our Brisbane CBD collection point within 1–2 hours. You’ll be notified as soon as your order is ready for pickup.

What if there’s an issue with my device?

Every device comes with a 12-month warranty. If something isn’t right, get in touch and we’ll sort it out. You also have 18 days to change your mind; a 5% restocking fee applies to change-of-mind returns. A brand-new device can only be returned for a change of mind if its box is unopened and the seal unbroken.

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    Before you go, see what your phone is worth

    Pick your model on our Sell page and see our estimate straight away. Nothing is agreed until you say yes.

    Get my estimate

    Over $2.5 million paid out for trade-ins so far.